What types of information are collected and how is it used?
If you use our websites or other real estate services, we may collect personal information from you (such as name, contact information and, depending on the service involved, more extensive financial/credit history information). This information is only collected from you on a voluntary basis (you are the one who decides whether to supply it or not). This information allows you to access and fully utilize our website features, to assign a sales associate to assist you, and to access other services we make available. We may also use your contact information to contact you by email or telephone to confirm your satisfaction with our services or to provide additional information about other services available.
As outlined below, we may also collect unique usage information related to your use of our websites. This information may be linked to your personal information, and is collected to allow us to provide you with the information you have requested or have asked to have stored, to help us understand how our customers use our websites, to assist us in planning new features and services, and to allow us to better respond to your needs and interests.
When and with whom do we share your personal information?
We do NOT sell, rent, or otherwise provide access to your personal information to any third parties, with the following limited exceptions:
- When we employ business affiliates and/or agents to provide services on our behalf. In such cases, your personal information will continue to remain confidential.
- If we, in good faith, are required to disclose it to comply with legal processes, or we need to do so to protect your, our or the public’s rights or property interests.
- When we are partnered with third parties, to which we may also include links in our products or websites. We are not responsible for such third parties’ privacy practices or content, and we recommend that you review their privacy policies in order to understand their privacy and information collection practices.
What about cookies?
Do you provide ongoing service updates or other information?
Periodically, we may send emails or place telephone calls to our customers or website visitors to provide news, special offers and other information relating to services that are available to them through us. You may unsubscribe to these communications by contacting us as indicated below, or by clicking on the link provided at the bottom of our emails to you.
What happens if I decline to provide personal information or remove or reject passive information gathering?
If you choose not to submit personal information, or if you choose to configure your browser to remove or reject cookies or other passive data collection, you will not be able to fully utilize our website features, and we will not be able to make our services fully available to you (e.g., you will not be able to create a “My Favorites” cache, and will not be able to obtain title insurance or mortgage services).
What should I do if I have a question or a problem?
Coldwell Banker Hugh Durham & Associates
1008 North Main Street
Anderson, SC 29621